---
title: How to use the messages feature
description: "### How to Manage Messages in the Announcement Section #### Overview: The \"Messages\" page under the \"Announcement\" section allows administrators to manage and send notifications through SMS and email. It also provides the option to check the balance for SMS…"
url: "https://skoela.com/docs/how-to-use-the-messages-feature/"
updated: "2024-12-17"
category: Notification
---

# How to use the messages feature

### How to Manage Messages in the Announcement Section

#### Overview:

The "Messages" page under the "Announcement" section allows administrators to manage and send notifications through SMS and email. It also provides the option to check the balance for SMS credits.

![](https://skoela.com/wp-content/uploads/2024/12/messages-1.png)

#### Features on the Messages Page:

1. **View Sent Notifications**:
   1. This page lists all previously sent notifications, including SMS and email messages.
2. **Buttons Available**:
   1. **Send Bulk SMS**
   1. **Send Bulk Email**

   1. **Check Balance**

![](https://skoela.com/wp-content/uploads/2024/12/message-2-1024x489.png)

### How to Use the Features:

#### Check SMS Balance:

1. Click the "Check Balance" button.
2. A popup will appear showing the current SMS credit balance.
3. Close the popup once you have viewed the balance.

![](https://skoela.com/wp-content/uploads/2024/12/check-balance-1024x483.png)

#### Send Bulk SMS:

1. Click the "Send Bulk SMS" button.
2. A form will appear with the following fields:
   1. **Subject**: Enter the subject of the SMS.
   1. **Message**: Enter the content of the SMS.

   1. **Recipients**:
      1. Select by **User Role** (e.g., Teachers, Students, Parents).
      1. Select by **Multiple Students** (allows choosing specific students).

      1. Select by **Class** (sends the SMS to all students in a selected class).
3. After filling out the form, click "Submit".
4. The system will send the SMS to all selected recipients' phone numbers.

#### Send Bulk Email:

![](https://skoela.com/wp-content/uploads/2024/12/sms-send-1024x388.png)

1. Click the "Send Bulk Email" button.
2. A form will appear with the following fields:
   1. **Subject**: Enter the subject of the email.
   1. **Message**: Enter the content of the email.

   1. **Recipients**:
      1. Select by **User Role** (e.g., Teachers, Students, Parents).
      1. Select by **Multiple Students** (allows choosing specific students).

      1. Select by **Class** (sends the email to all students in a selected class).
3. After filling out the form, click "Submit".
4. The system will send the email to all selected recipients' email addresses.

![](https://skoela.com/wp-content/uploads/2024/12/sebd-email-1024x396.png)

### Notes:

- Ensure that the subject and message are clear and concise for effective communication.
- Use the recipient selection options carefully to avoid sending notifications to unintended users.
- Always check the SMS balance to ensure you have enough credits before sending bulk SMS.